Healing Hands Massages & Sport Therapy
Postal address: Toronto Street BT6 8EQ
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at
Below are our policies on how we collect data from you and which data we collect from you:
Identity Data may include your name your phone and your email address
your details will be collected for newsletters, to enable us to inform you of relevant events and information, offers and podcast for subscribers ONLY.
Your data will never be shared with 3rd Parties and we will never send spam!
Your personal data will be stored and be accessible by Aiza your therapist.
You will have the option on each email to unsubscribe if you no longer wish to receive emails.
Client Consultation Forms
Identity Data may include your first name, last name, date of birth.
Contact Data may include your home address, email address and telephone numbers.
Health Data: The medical question are required to provide an effective and safe treatment (and emotional questions for womb massage therapy questions are required so that we can provide a Holistic Treatment for you)
Sensitive Data: We do not collect any Sensitive Data about you.
Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation. We do not collect any information about criminal convictions and offences.
Financial Data is not collected:
all payments are collected either by Paypal, Sum up or Cash
Transaction Data may include details about payments made by yourself for treatments.
Your information will not be shared to any third party companies.
We will only contact you with regards to your future appointments: reminders for your appointments, review request and will never send spam to you.
Medical Malpractice requests that we keep consultation files on record for seven years once you have received your last treatment with Aiza. After this date they will be shredded.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or medical requirements
Your consultation forms are kept on file on a password protected computer and paper files are kept in a locked filing cabinet at my home address.
Your files are not viewed or accessible by anyone other than Aiza,
We are committed to protecting your privacy.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
WebserverLogs: For statistical purposes, We will gather certain information automatically and store it in log files. These log files contain standard information collected by web servers, such as client IP addresses, browser type, internet service provider (ISP), operating system, etc. This information is only used internally and is not distributed or sold to a third party. We use this information, which does not identify individual users, to analyse trends, to administer the website and to gather demographic information about Our user base as a whole.
A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website’s computer and stored on your computer’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.
You can find more information about cookies at:
For a video about cookies visit a look at cookies
Strictly necessary cookies – these cookies enable services you have specifically asked for.
Performance cookies – these cookies collect anonymous information on the pages visited.
Functionality cookies – these cookies remember choices you make to improve your experience.
This website uses the following cookies:
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To opt out of being tracked by Google Analytics across all websites visit tools.google.com/dlpage/gaoptout. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit allaboutcookies.org.
YOUR LEGAL RIGHTS
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
Request access, correction and removal of your personal data.
Object to the process of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.
You can see more about these rights at:
If you wish to exercise any of the rights set out above, please email us at
If you request access to your personal data, there will not be a fee unless the request is excessive.
We try to respond to all legitimate requests within one month.
Links to Third Party Websites